Victoria's hub for health services and business
Health and medical information for consumers, quality assured by the Victorian government
Victorian government portal for older people, with information about government and community services and programs including the Victorian
Details of the management team, the Board, and the two advisory committees.
Our vision, purpose, activities and our strategic plan
Investing in the sector to identify, scale and embed innovation through supporting projects and fostering innovative ideas.
Information on the patient flow and specialist clinics access improvement partnerships, and the emergency access community of practice.
Information on leadership programs to support and grow leaders in the sector.
Learn more about the history and governance of the program
Bringing government and startups together through the CivVic Labs accelerator program to co-design digital solutions to public sector challenges.
A list of local and global improvement and innovation organisations, as well as case studies
Tools, resources and guides to support identifying opportunities for improvement and innovation
An open source of ideas including a list of past project proposals to share and inspire innovation in healthcare
Short videos of a number of BCV funded initiatives
An online platform that offers training courses and tools to help build capability to deliver excellent and safe care.
Access and download strategies that inform decision making in key areas of work and other documents that are relevant to the establishment of Better Care Victoria
Type a minimum of three characters then press UP or DOWN on the keyboard to navigate the autocompleted search results
A capability measurement tool and process to help health services understand and improve their improvement capability.
A structured approach for organisations to identify and solve daily operational problems.
TORCH (Tool for Organisations to Reveal Constraints in Health) is used as an assessment for functional constraints on patient flow, to provide a high-level view of obstructions within a health service
Templates used for project development and management of the 2018-19 Better Care Victoria Innovation Fund projects. Use, or adapt these for projects within your own organisation.
A series of practical guides have been developed to assist managers and clinicians in specific healthcare settings to select the most appropriate measures for their redesign work
An approach to mapping, reviewing and redesigning the patient journey to meet demand and ensure that care is safe, effective and efﬁcient
Partnerships between health services increases the efficiency and effectiveness in services, accelerates improvements in the provision of care, and allows for sharing of expertise and knowledge that contributes to the continual pursuit of providing excellent care.
More helpful project management tools including problem solving, return on investment and A3 reporting templates:
The guide provides and explains information on structured problem solving and methods to resolve problems.
The Return on investment (ROI) tool has been developed to measure the financial benefits of one or more improvement projects within a health service:
A3 templates are tools used in Lean Six Sigma, an improvement methodology. It follows a logical and structured approach to problem solving by focusing on the real issues while helping teams collaborate to gain deeper insight into problems.
Download more tools and guides to help with projects, improvement and innovation.
Page last reviewed: 12 Dec 2016
Better Care Victoria acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledge and pay respect to their Elders, past and present.
© Copyright State of Victoria 2016.