The Improvement and Innovation Program aims to champion continuous improvement and innovation across Victoria's health system and lead system level improvement and innovation by building Victoria's health service capability.

This includes strengthening capability in building organisational systems and structures, workforce capability and development, along with culture and behaviours, to support a continuous improvement foundation for systematic innovation to build on.

The program facilitates connections across the participating health services to assist health services in tackling local access, efficiency and service quality and safety challenges, as well as system-wide priorities.

Organisational Strategy for Improvement Matrix (OSIM) 

Each participating health service is required to complete the Organisational Strategy for Improvement Matrix (OSIM) self-assessment tool and process annually. OSIM is a capability measurement tool and process used to identify, measure and monitor organisational accelerators and barriers to improvement. In other words, it can help health services determine how supportive of improvement or 'change friendly' their organisation is at a point in time.

The OSIM toolkit is available for download here.

Need more information?

Email bcv@safercare.vic.gov.au or call 03 9096 2761 for further information.