Showing 1-10 of 30 results

  1. Playbook for innovation learning

    29 May 2018

    Summary The following playbook is written for innovation practitioners who want to spread innovation skills, methods and tools. It offers 35 diagrams to support talking and thinking about learning for...

  2. Evaluation and Research Support

    02 Apr 2018

    The following toolkit was developed by the Department of Health, Centre for Evaluation and Research and includes how to plan and conduct an evaluation using the department’s evaluation guidelines and...

  3. Behavioural Insights Survey Design Toolkit

    26 Mar 2018

    Learn how people’s responses are influenced by the framing of questions and how to collect meaningful data before you design your next survey...

  4. Innovation in action program

    05 Mar 2018

    Innovation in Action is Victoria’s premier conversation about healthcare improvement, innovation and leadership, featuring thourgh leaders and innovators...

  5. 2018 Patient experience symposium schedule

    19 Feb 2018

    The program for the 2018 Patient Experience Symposium to be held in Sydney has been released!...

  6. Minister for Health's Letter of Expectations

    17 Aug 2017

    Details Publication Type Document Date Published 30 May 2016 Size 3 pages Available format PDF, DOCX...

  7. Return on investment (ROI) tool

    17 Aug 2017

    This ROI tool has been developed, with an ROI model specifically designed for measuring return on investment in healthcare settings...

  8. Introduction to process redesign

    17 Aug 2017

    This guide is one of a series of documents that has been developed to assist health services with redesign work...

  9. TORCH heat map

    17 Aug 2017

    TORCH tool results mapped to functions. A heat map identifies areas which are priorities for further investigation and work...

  10. Tool for organisations to reveal constraints in health (TORCH) - Kit 1: A guide to getting started

    17 Aug 2017

    This guide has been prepared to assist with planning the process to complete the TORCH, understanding the resource requirements, communicating about the TORCH and its benefits, understanding the data...