The Improving Emergency Access Collaborative was launched in November 2016 and a core element has been the shared learning workshops. The workshops bring together representatives from the 11 member health services from across Victoria.
The third workshop in this series took place on Thursday 9 March 2017 at Frankston Hospital (Peninsula Health). It was attended by 50 people from 11 health services, who represented different roles and levels of seniority. This workshop focused on data and analytics, and how they can be effectively used to inform and support improvement work.
Peninsula Health presented on how they have collected data with both electronic and manual systems and how they use this data to inform their work in projects such as: Turbo Team, Countdown to Discharge, Mental Health Flow and Abdominal Pain in the ED.
The Collaborative workshops provide opportunities to network, develop capability, experience the activity of other health services and engage in peer to peer learning.
At the Frankston workshop, Eastern Health were presented with the inaugural ‘Ripple Effect Award’ for achieving substantial improvement in emergency access with a whole of hospital approach to improving patient flow. Congratulations to Eastern Health for their hard work!
The next workshop will be hosted by Alfred Health, where attendees will explore re-organisation across the whole health service and the entire patient journey, with their 'Timely Quality Care' program.